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Office Administration Certificate - Medical Office Skills


The Office Administration Certificate - Medical Office Skills provides an introduction to terminology, procedures, practices, records, forms, billings and routines. The program focuses on the administrative support skills needed to succeed in medical office environments.




Start Length Credentials Campus Part- or Full-time
September, January, April 1 to 3 years Certificate Downtown Part-time

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Apply Now

International students must first contact International Education at study@vcc.ca or 604-443-8600 to determine eligibility for this program or these courses.

Online Mail In Person
If you're ready and know the program you want, register now. Download and complete the (PDF) application/registration form and mail it to VCC Registrar's Office Visit the Registration Desk at our Downtown campus, 2nd floor, 250 West Pender Street, Vancouver [map & business hours]

Program Description

Program Description

PROGRAM LEARNING OUTCOMES

On completion of the Office Administration Certificate - Medical Office Skills, students will be able to:

  • Apply current principles of business English, including accurate grammar, spelling, punctuation, and word choice
  • Compose clear, concise business documents including letters, emails, and reports
  • Apply principles of supervisory management to the work environment
  • Apply principles of decision making to the work environment
  • Demonstrate appropriate technological skills including keyboarding
  • Perform appropriate medical office procedures
  • Perform basic office accounting, payroll, or bookkeeping functions
  • Confidently present information to a group
  • Demonstrate appropriate organizational skills
  • Demonstrate appropriate interpersonal skills

INSTRUCTIONAL ACTIVITIES, DESIGN AND DELIVERY MODE

Courses involve lectures, presentations, discussions, practical examples, and individual and group work. Learning is enhanced through case studies, interactive classroom activities, and collaborative activities. The interactive and practical exercises give students the opportunity to take an active role and “learn by doing”.

In order to take OACP 1101 Keyboarding for Speed Building, students must have completed OACP 1102 Keyboarding for Beginners or completed a beginner keyboarding course at another institution or must be able to type using all fingers and must know proper finger locations on the keyboard. If the instructor does not think you have the necessary, basic keyboarding skills you will be asked to withdraw from the course, without refund.

PROGRAM DURATION

Students must complete the Office Administration Certificate: Medical Office Skills within three years.


EVALUATION OF STUDENT LEARNING

Evaluation of the courses is determined by the instructor and may include the following:

  • Quizzes
  • Tests
  • Assignments
  • Projects
  • Presentations
  • Participation
  • Group work

Minimum passing grade for each course is a C minus (C-).

CREDENTIAL

Upon successful completion of this program, and once an application for graduation has been submitted to the Continuing Studies Office, the student will receive a Vancouver Community College Office Administration Certificate - Medical Office Skills.


REQUIRED COURSE(S):

  • OACP 1102 Keyboarding for Beginners
  • OACP 1103 Writing Business Letters
  • OACP 1104 Grammar Review Business Writing
  • OACP 1106 Building a Powerful Vocabulary
  • OACP 1107 Memo, Emails, and Reports
  • OACP 1108 Medical Terminology 1
  • OACP 1109 Medical Terminology 2
  • OACP 1111 Medical Office Procedures
  • OACP 1123 Business English Skills Test
  • OACP 1127 Supervisory Management/Decision Making
  • OACP 1137 Medical Office Billing
  • OACP 1155 Clinical Procedures
  • OACP 1156 Medical Document Transcription

Some courses in this program require textbooks. Please call or visit the Downtown Bookstore for more information.

Admission Requirements

Admission Requirements

General

VCC welcomes applications from Canadian citizens and permanent residents.


International students

Please note that not all Continuing Studies programs are available to international students. To determine your eligibility, please contact VCC’s International Education Office at: study@vcc.ca or 604.443.8600.



As Vancouver Community College is a post-secondary institution committed to educating adult learners, applicants should be 18 years of age or older or a graduate of a secondary school.


Program Specific

Missing prerequisites? VCC offers courses in Adult Upgrading and English as an Additional Language to help you meet your goals.

This program does not have any additional admission requirements.


Recommended Characteristics:

  • Good oral and written communication skills
  • Good interpersonal skills
  • Good organizational and time management skills
  • Ability to work independently and as part of a team

Info Sessions

Info Sessions





View all Info Sessions/Tours >>

Contact Us/Request Info

Contact Us/Request Info

Questions?

Before you send us an email, please ensure you have reviewed

As well, if you meet any of the following criteria, please follow the links for more information:

Contact us:

Program Coordinator: Janet Chee, VCC Office Administration, 604.871.7000, ext. 8649
Program Assistant: Harwinder Sekhon, VCC Office Administration, 604.871.7000, ext. 8711

Course Schedule

Courses Schedule

 


Currently Scheduled in Continuing Studies Apr-Aug2018 (201892)

(OACP 1102) Keyboarding for Beginners 1.5 credits    $146.21



An overview of topics including key letters, numbers, and symbols; common errors; keyboarding tips; and the importance of good posture. Skills and techniques are developed through in-class practice lessons. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20321 DTN Rm. 618
SM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0930 - 1230
21-Apr-2018
to 02-Jun-2018
Madrazo, Debbie
Waitlist
  20322 DTN Rm. 619
MM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
23-Apr-2018
to 04-Jun-2018
Madrazo, Debbie
Register


(OACP 1103) Writing Business Letters 0.5 credits    $106.08



Develop and use business writing principles such as the active voice, positive tone, and modern language. Practice using different letter formats and structures.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20319 DTN Rm. 207
RM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
10-May-2018
to 17-May-2018
Gajdics, Sylvia
Register


(OACP 1106) Building Powerful Vocabulary 0.5 credits    $106.08



Learn vocabulary-building tips such as recognizing context clues, understanding confused / misused words, and identifying word parts.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20318 DTN Rm. 207
RM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
26-Apr-2018
to 03-May-2018
Gajdics, Sylvia
Register


(OACP 1107) Memos, Emails, and Reports 0.5 credits    $106.08



Overview of standard structure, style, and format for memos, emails, and reports. Examine email etiquette and business writing processes. Learn how effective use of modern and powerful business language will lead to positive results.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20320 DTN Rm. 512
RM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
24-May-2018
to 31-May-2018
Gajdics, Sylvia
Register


(OACP 1108) Medical Terminology 1 2.5 credits    $243.74



Learn the basics of anatomy, physiology, pathology, and body structure and functions. Explore disease processes, investigations, treatments, and surgical terms and applications. This is the first half of a two-part course. Must be followed by Medical Terminology 2 (OACP 1109). Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20324 DTN Rm. 237
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
10-Apr-2018
to 12-Jun-2018
Forde, Loney
Waitlist
  20325 DTN Rm. 205A
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
10-Apr-2018
to 12-Jun-2018
Wong, Anna
Register


(OACP 1111) Medical Office Procedures 2.0 credits    $219.34



Overview of the administrative and clinical duties involved in medical office management, including appointment scheduling, patient record management, lab procedures, and classifying drugs and routes of medication.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20490 DTN Rm. 629
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
16-May-2018
to 04-Jul-2018
Courtney, Rosemary
Register


(OACP 1123) Business English Test 0.0 credits



Students must complete this course at the end of the Business English Skills package.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20326 DTN Rm. 414
RM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
07-Jun-2018
Gajdics, Sylvia
Register


(OACP 1127) Supervisory Management and Decision Making 2.0 credits    $239.50



An exploration of the techniques and skills required for effective management. Study roles and responsibilities and vital supervisory skills such as communication, decision-making, and leadership.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20338 DTN Rm. 429
SM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0930 - 1230
28-Apr-2018
to 23-Jun-2018
Chang, Reynaldo
Register


(OACP 1137) Medical Office Billing 1.0 credits    $180.15



Overview of data processing tasks required to bill for medical office visits, surgical procedures, diagnostic procedures, and WCB/ICBC and out-of-province billing. Prerequisite: Medical Office Procedures (OACP 1111) or current experience working with a non-computerized medical billing system.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20494 DTN Rm. 414
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
11-Jul-2018
to 01-Aug-2018
Scott, Patricia
Register


(OACP 1156) Medical Document Transcription 1.5 credits    $181.21



Learn to produce medical documents and transcribe medical reports. Basic computer skills and typing speed of 35 wpm recommended. Prerequisite: Medical Terminology 1 (OACP 1108). Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  20341 DTN Rm. 814
SM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0900 - 1600
09-Jun-2018
to 23-Jun-2018
Forde, Loney
Register


Upcoming schedules for Continuing Studies Sep-Dec2018 Continuing Studies Jan-Mar2019 Continuing Studies Apr-Aug2019 term(s) are in process.
Please check back regularly.

Building Powerful Vocabulary (OACP 1106)
course schedule schedule
0.5 credits $106.08
Business English Test (OACP 1123)
course schedule schedule
0.0 credits N/A
Clinical Procedures (OACP 1155)
course schedule schedule
0.5 credits N/A
Grammar Review Business Writing (OACP 1104)
course schedule schedule
0.5 credits N/A
Keyboarding for Beginners (OACP 1102)
course schedule schedule
1.5 credits $146.21
Medical Document Transcription (OACP 1156)
course schedule schedule
1.5 credits $181.21
Medical Office Billing (OACP 1137)
course schedule schedule
1.0 credits $180.15
Medical Office Procedures (OACP 1111)
course schedule schedule
2.0 credits $219.34
Medical Terminology 1 (OACP 1108)
course schedule schedule
2.5 credits $243.74
Medical Terminology 2 (OACP 1109)
course schedule schedule
2.5 credits N/A
Memos, Emails, and Reports (OACP 1107)
course schedule schedule
0.5 credits $106.08
Supervisory Management and Decision Making (OACP 1127)
course schedule schedule
2.0 credits $239.50
Writing Business Letters (OACP 1103)
course schedule schedule
0.5 credits $106.08


Fees for Continuing Studies programs and courses are approximate and subject to change without notice. Fees include GST (if applicable) as well as College Initiative and Resource Fees, which vary depending on the individual course. Student Union Fees and UPass Fees will be assessed at time of registration where applicable, and are not included in the fees displayed online. Students are responsible for any increase in fees if advanced payments are made.



Refund Policy and Refund Procedure