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Apply / Register Program FAQ

Registrar's Office

About Us

The Registrar's Office - with online access and onsite locations at both our Broadway and Downtown campuses - is the central authority for admission, registration and student records at the college.

• Admissions and Registration
• Records and Transcript requests
• Withdrawals and Refunds
• Locations, hours and contact information

Admissions

Admissions is responsible for processing and evaluating all student applications to the College. This includes accepting applications, explaining admission deficiencies to applicants and advising applicants of outstanding admission requirements. Students with prior post-secondary education, must officially request transfer credits through the Registrar's Office by completing an Approval for Transfer Credit form and attaching all required documents. For more information, please contact 604.443.8411.

All academic credentials, transcripts and test scores submitted to the College must be official.

If transcripts are written in a language other than English, an official copy of an authorized English translation must be submitted in addition to the original transcript. Translations must be literal, complete versions of original records, and the documents must be translated by a recognized translation service such as MOSAIC (Multilingual Orientation Service Association for Immigrant Communities). Further information about certified translations can be accessed through the Society of Translators and Interpreters of British Columbia.

Transcripts issued in French from Canadian institutions do not need to be translated.

The College retains all official documents which have been submitted to us in support of an application for admission or transfer credit. We do not return or photocopy these documents for students. For more information about official documents, please contact 604.443.8411.

If you applied to VCC and have not yet received an acceptance letter, you can check your application status or update your contact information. Please use the temporary Login ID and Personal Identification Number (PIN) that you used to complete your original online application. In the event an application is considered complete on the same day for more than one applicant, the order of offer will be determined by Grade Point Average (GPA).

After you have been accepted, you will receive a username and password to login and register online.

Records and Transcript requests

Records

Student Records responsibilities include official transcripts, determining awarded transfer credits, enrolment verification, student records and other functions.

Did you know you can also change your address, check your grades and request transcripts online? Use your student ID number to login. If you experience problems logging in, you can use the online reset form to reset your password or contact 604.443.8411.

Transcript Request

A transcript is a record of academic achievement for studies undertaken at an institution. Students may request official transcripts as follows:

ONLINE - Online transcripts are only available for students who graduated from 2000 onwards.

IN PERSON - at either campus Registrar's Office.

MAIL - official transcript request including payment and signature may be sent to the Registrar's Office.

FAX - official transcript request to 604.443.8450 (Downtown Campus) OR 604.871.7458 (Broadway Campus) and must include payment and signature.

Payment at time of request is required for all methods. VCC accepts VISA, Mastercard, and American Express. Please indicate the expiry date.

The following information is required:

• Student number (students who are unsure of their student id number should include their birth date)
• Student name or name of registration (maiden name if applicable)
• Current address and telephone number. This is required in case we have questions.
• The number of transcripts required. The cost is $5.00 + GST each.

Transcripts can be:
Mailed to your choice of destination, request must include complete mailing address including postal code.

OR

Picked up at the requested campus. Picture ID will be requested in order to release the transcripts. If someone other than the student is picking up the transcript, then the student's signature and authorization is required with the name of the person picking up the transcript.

Note: Transcript requests take one week to process.

Withdrawals and Refunds

For withdrawals and refunds, please check your specific program for instructions.

Locations, hours, and contact information

Broadway Campus
Level 4, 1155 East Broadway, Vancouver, BC V5T 4V5
Admissions Enquires: 604.443.8400
Records Enquiries: 604.443.8411
Or toll free from anywhere in Canada or the U.S.: 1.866.565.7820

Monday, Tuesday, Thursday: 8:30 a.m. - 4 p.m.
Wednesday: 8:30 a.m. - 7 p.m.
Friday: 8:30 a.m. - 4 p.m.